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In My Opinion: We Need To Care More

by | 26 February 2021

“Care for what you have.” This was the little tagline I had printed on our first postcards for Fixup, the pop up repair shops I ran in New York City for the past seven years.

The tagline was meant to be read in two ways. As an imperative: in the face of overconsumption and waste you (we all) should repair our stuff rather than buying more. And as a noun: we, the Fixup team, will provide that care, making this rather challenging task easier for you. I had no idea whether my amateur stab at marketing copy would pass muster on Madison Avenue, but in 2013, living at the height of “peak stuff,” I believed deeply in the importance of that little phrase. And it is even more apt today: as we begin to recover from the pandemic, we can build a more sustainable and equitable economy by recognizing the value of care.

Recent times have exposed many fault lines in the terrain of our daily lives. Our home and work lives have been turned upside down. We have seen vulnerable populations, close to home and around the world, hit hardest by the pandemic and economic meltdown. And we have reckoned with the dividends of centuries of systemic racism and inequity. Beneath all of this, climate change continues to bear down with the heavy heat and crackling suppressed power of a summer thunderstorm close on the horizon, inchoate but palpable.

Sandra Goldmark, Author of Fixation

Sandra Goldmark, Author of Fixation

Even as we see the fault lines widen and the clouds pile up, we are in danger of slipping back into old, harmful patterns. During the early phases of the pandemic, we saw an initial plunge in consumer spending, but the numbers are ticking back up. While rebuilding the economy is critical for the millions of unemployed, the old model of “take-make-waste” and endless growth very plainly will not serve. Pre-pandemic, household consumption accounted for as much as 60% of global GHG emissions, a level to which we must not return. There is a healthier way to grow.

'Care for what you have' is a mantra for Fixup

‘Care for what you have’ is a mantra for Fixup

In our repair shops, “care for what you have” referred to personal belongings. Our aim was to create alternatives to use-and-discard by making it easier for people to access repair services. We fixed toasters, blenders, chairs, necklaces, lamps, plush lobsters, and polyester therapy tunnels. (I didn’t know this last item existed, much less could break, but you learn a lot when dealing with thousands of people’s broken stuff). We wanted to find out whether people would get things fixed if it was possible to do so conveniently, and whether they would pay for the service.

I wanted to show bigger businesses that repair represents a potential stream of sustainable revenue

Many people were mystified that I didn’t want to operate as a non-profit, or a volunteer service. I was adamant about charging for our repairs: I wanted to shout from the rooftops that “care” for your old things was just as valuable as – or more valuable than – shiny new stuff from a store. And, when people lined up around the block to get their stuff fixed, I wanted to show bigger businesses that repair represents a potential stream of sustainable revenue. Because not only do individuals need to care for what we have, businesses and policy makers need to make it possible for us to do so.

Care is hard work that requires skill, patience, and creativity. And, as is all the more apparent in the face of the pandemic, in our society, care is deeply, critically undervalued. The vast majority of retailers and manufacturers today are locked into making and selling more every year, and neglect sustainable revenue from resale and repair. This devaluation extends beyond the purview of repair and household items, to the care and service we provide for each other: in the United States, on average, maintenance workers and caregivers typically earn at least ten dollars less than the average hourly wage.

Busy times in the Fixup store

Busy times in the Fixup store

In 1969, the artist Mierle Laderman Ukeles published a manifesto in which she identified two major systems of work: “Development and Maintenance.” Her art documents the often unseen, unlauded, and underpaid labor of cleaning, fixing, sanitation, housework. Her manifesto decries the “lousy status” of this type of work, and calls for a full-scale reorganization of society: for Maintenance to be valued and for Development to be seriously questioned. Anticipating today’s moment by more than 50 years, Ukeles connected the dots between our disregard for care, and social inequity and environmental degradation.

Those connections have become even more apparent today. Rhiana Gunn-Wright, one of the architects of the Green New Deal, recently argued that “Care jobs are green jobs.” Gunn-Wright was referring to child care, elder care, and health workers, but as Ukeles’ artwork shows, the concept applies across industries: the people who provide care of all kinds in our society are often women and people of color, and they are too often underpaid for work that that is critically important and “green.”

Sandra fixing a lobster

Sandra fixing a lobster

In our repair shops, we cared for toasters, blenders, and stuffed lobsters, because those were the skills we had, and household consumption was the corner of the climate change juggernaut we thought we would be most suited to tackling. But it doesn’t matter whether we are talking about care for your stuff, or care for your community, or care your planet. Because, even as we have been shocked by the breakdown of so much that seemed stable, we are glimpsing resilience, adaptation, and the potential for real change, from mutual aid societies to green streets in cities around the world. As we begin to rebuild our economy, more conscious than ever of what really matters, we should spend our money on taking care of all that we have. And that includes everything from our toasters to our shared planet.

Simple steps (adapted from Michael Pollan’s food wisdom) to help you rethink your relationship with stuff and prioritize care:

Have good stuff: Buy things that are ethically made, high-quality, and repairable in the first place. You may have to spend a little more, but it’s worth it. Pause before you buy something new, knowing that this should be a long-term relationship!

Not too much: Clutter leads to overwhelm, and waste. It’s hard to care for your stuff if you are drowning in it.

Mostly reclaimed: Used goods are more sustainable, usually local, and often allow access to a higher quality product.

Care for it: Build repair, alterations, and maintenance into your time and money budget. You’ve just spent less on those used slacks – now maybe you can afford to have them altered to look even better.

Pass it on: When you are done with an item, pass it on. Care extends all the way to the end.

Last but not least, fight for it. Let manufacturers and retailers know that you want service for your stuff. And let your representatives know that you support legislation that promotes a sustainable and equitable care economy.

Fixation, How To Have Stuff Without Breaking The Planet

Fixation, How To Have Stuff Without Breaking The Planet

Fixation, How To Have Stuff Without Breaking The Planet, by Sandra Goldmark is out now and available from Amazon and other booksellers.

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